The UK Election on Facebook

The UK Election on Facebook

Personalize Your Web Experience

Personalize Your Web Experience

Building the Social Web Together

Building the Social Web Together

    • by Emily Einhorn Liebert on Monday, May 10, 2010 at 3:50pm
      The following is our final installment in a series of excerpts from the new book "Facebook Fairytales: Modern-Day Miracles to Inspire the Human Spirit." This chapter tells the story of how one man's creation of Facebook group helped the Nepali Ski Team find a missing teammate.


      When sixteen-year-old French student Tom Baraize was recruited to act as liaison officer for the Nepali Ski Team at the World Ski Championships in February 2009, he had no idea of the drama that would ensue.

      Hailing from the quiet community of Lyon, in southeastern... France, roughly a ninety-minute drive from Val d'Isère—the legendary ski area in the French Alps where the Championships would take place—Tom was excited and prepared for his many responsibilities to follow.

      The Nepal Alpine skiing team, he was told, had been founded in 1997 by British businessman and former skier Richard Morley at the request of the Himalayan country's then ruler, King Birendra. Tom would report to Richard, the team's coach, and help him tend to the practical needs of the three skiers competing: their star, Shyam Dhakal; their number two, Subash Khatri; and their final and youngest recruit, sixteen-year-old Uttam Rayamajhi.


      Tom, who was quadrilingual—speaking English, French, German, and Spanish—was assigned two significant tasks. His first and most important priority was to help the organization committee welcome the international teams; his second was to set up and manage the Nepali team's website.

      Arriving in Val d'Isère, Tom was instantly swept up in the frenetic energy palpable at every turn. There were races, events, music, parties, food, and throngs of fans, skiers, and workers buzzing around the cool, sun-soaked slopes. It was a sixteen-year-old's dream job, and Tom could hardly believe his good fortune in landing it.

      Tom hit it off immediately, not only with the team members, but also Coach Richard Morley. And as he ran around frantically dotting every "i" and crossing every "t" for the team—from transporting their gear to races and securing the proper documentation to getting them new ski equipment when theirs wasn't authorized—his friendships with the team members were cemented even further. Tom oversaw and chatted with them by day, drank with them in the evenings, and—ultimately—became part of their intimate family.

      When the Ski Championships finally came to a close—after two weeks of working and playing hard—Tom departed from the team's base in Les Arcs to return home to Lyon, promising to stay in touch with his newfound friends. They discussed reuniting for a ski trip or even to work on a film about the team. Tom felt gratified and lucky to have experienced this once-in-a-lifetime opportunity.

      Nearly two months passed, and in April—back at home—Tom found a note from Richard in his e-mail in-box. Perhaps he's writing to get together or to plan our ski trip, Tom speculated, energized at the thought. He opened the message at once:

      Tom,

      I have some disturbing news. Uttam Rayamajhi has vanished from the team's base at Les Arcs. No one knows where he's gone. Please let me know if you've heard anything.

      Regards,

      Richard


      Alarmed by word of his friend's disappearance, Tom hastily logged on to Facebook to reach out to Richard. They'd communicated via the social networking site often, and Tom knew that Richard would likely be on Facebook more often than on his regular e-mail, since it was the fastest and most efficient way of reaching as many people as possible at one time. Tom wrote:

      Richard,

      Please send me your number so we can chat via phone. I want to help in any way I can.

      Sincerely,
      Tom


      Minutes later, Tom and Richard were speaking directly, and Richard was explaining the circumstances surrounding Uttam's departure from the team's base camp. Uttam, Richard said, had been distraught because of the disintegration of Nepal's ski team in the wake of a funding debacle. Essentially, a corrupt Nepali leader had rescinded his promise of financial support for the team, and when Richard had filed a complaint with the International Olympic Committee, not only had he been dismissed as coach, but the skiers' scholarships had been revoked—rendering Uttam inconsolable and the team's chances of competing in the 2010 Vancouver Olympics hopeless.

      Confused and concerned, Tom had an idea. "I might have a way to find Uttam," he told Richard.

      Having been a member of Facebook for a year and a half, Tom was familiar with the viral effect of the site, and decided to start a group whose main purpose would be to help track down his forlorn friend. He titled it "Help Uttam and All Victims of Corruption in Sport," and included photos of Uttam, along with a full description of his story—in both French and English—on the opening page.

      Aside from finding Uttam, Tom's secondary goal was to denounce the Nepali government's crooked behavior, and to fight to break the cycle of fraudulence in the sports arena. It was a lofty objective, perhaps, but this didn't stand in the sixteen-year-old's way.

      Using the Facebook group as his platform, Tom swiftly spread information about Uttam's disappearance to all of his contacts, inviting them to join the group, and asking them to invite their own friends to follow suit. He even included Uttam in his plea.

      One week later, the group was 500 members strong. And when Tom sat down at his computer after school one afternoon, he noticed that Uttam had become a member of the very group designed to find him. There was no note or any indication of his whereabouts, but Tom and Richard—who he called immediately upon finding Uttam's response—were beyond relieved to learn that the young skier was alive and well. After all, he was only sixteen and had been missing for weeks—with no money, clothes, or telephone at his disposal.

      But where was he? And why had he only accepted the Facebook request and not contacted someone—especially having seen the desperate online campaign to locate him?

      They'd have their answers soon enough.

      Once Richard had alerted the police, confirming that Uttam was in fact alive, and mass media had gotten wind of the news, Uttam—astonished by the spectacle of so much attention—reached out to Richard, who took the first train to Paris to hear the young boy's side of the story.

      Uttam had been wandering the streets of the City of Lights, near the Bastille, having hitchhiked there from Les Arcs with just five euros in his pocket. He'd been stopped by police a number of times, he said, but had produced a valid visa and been released. Nearly three weeks had gone by, and he'd been surviving on mostly bread, when a man—a stranger—had called out to him.

      "Hey, kid! I saw you on Facebook," he'd declared, flagging Uttam down. "There's a group with photos of you and your story. They're looking everywhere for you."

      Subsequently, the man had invited Uttam to come back to his house so he could see for himself. That was when Uttam had accepted Tom's invitation to the group.

      "Why did you not call someone, or at least let us know you were okay?" Richard questioned.

      "I had to take a step back and think about my life," Uttam revealed. "When they took away our funding, I realized that I'd wasted two years of my life pursuing a skiing career. I'd dropped out of school to train, and I just needed some time alone to let it all sink in. I felt discouraged and angry."

      "I understand. We were all very frustrated, but you still should have come to me," Richard said, resting his hand on Uttam's shoulder. "That's what I'm here for."

      "I know. And I'm sorry." Uttam smiled humbly.

      "Will you come back with me?"

      "Not just yet, but I will return to camp soon."

      And that he did. A few days later, Uttam rejoined Richard and his fellow teammates in Les Arcs. He also wrote a long-overdue Facebook message to a very special friend:

      Tom,

      I cannot thank you enough for your help and attention in looking for me. You never abandoned hope, and, if not for the Facebook group, I may have been a lost soul forever.

      Thank you.

      Your friend always,
      Uttam


      While the future of the Nepali ski team remains ambiguous—they hope to send their top seed, Shyam Dhakal, to the 2010 Vancouver Olympics—Uttam is back in his home country, reenrolled in school and eagerly awaiting an opportunity to return to the slopes.

      As for the story's hero, Tom Baraize, he says, "I'm quite proud of what I did, and I look forward to seeing my friends on the ski team again very soon. Maybe we can meet up for a drink when they come back to France."

      How would Tom describe his experience at the World Championships in retrospect?

      "Five words: Best time of my life."


      Emily, the author of "Facebook Fairytales," continues to share inspirational stories on the book's Facebook Page.


      Tip: Share your stories here with us about interesting and inspiring ways you use Facebook.
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    • by Sara Lannin on Sunday, May 9, 2010 at 10:44am
      Today is Mother's Day in the U.S. and dozens of countries around the world, and to honor it we're profiling three stories submitted to us for our "Your Stories" series about how mothers and children are building family bonds through Facebook. If you have a story you'd like to share with us, please submit it here.


      Mom's Yiddish Word of the Day


      Robbin Anderson is proud to say she has a very close relationship with her mother, Marcie. The two talk nearly every day, and live just close enough (near Hicksville, NY) that they can pop in on one... another easily. However, recently, the mother-daughter pair have found a way to use Facebook to strengthen not only their family ties, but also their cultural ones.

      "Growing up I would hear [my mother] use Yiddish words, but I never paid much attention to what they meant," explained Robbin.

      One night, when Robbin's husband asked Marcie a question, Marcie responded in Yiddish. Suddenly, Robbin realized how little she actually knew of the language.

      "I started asking what some of those Yiddish words from my childhood meant," Robbin said.
      Robbin's mom, Marcie.

      From this simple question her mother began a Facebook tradition—a "Yiddish Word of the Day." Every day, Marcie posts a new word as her status update. From there, Robbin can guess what it means, or provoke conversation on the topic.

      Of the words shared so far, Robbin has one favorite: "bashert." It relates to destiny, signaling that something was, or was not, meant to be.

      To Robbin's delight, friends also join her in guessing the words from time to time. More often than not, it remains a personal experience between her and her mother.

      "For some crazy reason this new tradition of ours brings me comfort," said Robbin. "It's the first thing I check when I turn the computer on in the morning."


      Birth Mother Locates Daughter


      On Dec. 31, 2009, Janet Mackenzie-Cohen received a large envelope from the government of Ontario, Canada. The package contained court records, hospital papers and a crucial piece of information—her daughter's name, Karyn. Janet had been looking for Karyn for decades, nearly since the day Janet had given her daughter up for adoption in 1965.

      Though Janet finally had her daughter's adopted name, she had no clue as to her whereabouts or how to contact her. "I didn't know where to start," Janet said. "My first thought was not to frighten her." Eventually, a friend suggested she try Facebook.

      Janet created an account, and within a matter of minutes discovered Karyn. More than anything, Janet recalls the overwhelming feeling of relief that accompanied her discovery.

      When Karyn was born, she was dangerously small—a mere 3 pounds, 14 ounces. Janet was told the child would likely not survive, and if she did, it would only be with serious difficulty. However, when Janet discovered her daughter on Facebook, she found her to be a happy, healthy mother of her own.

      After sending Karyn a message, the two became Facebook friends and now talk regularly through Facebook Chat. Content for now with their level of communication, they have plans to reunite in 2011.

      "I knew that I would never go to my grave without making superhuman efforts to find my baby, but in 1965, who would dream that Facebook would make it so easy?" Janet said. "I am totally grateful."


      Staying Close a Thousand Miles Away


      Valerie Collins of Indiana was determined not to let distance keep her apart from her 88-year-old mother, Alice, who lives in Arizona. In October, the mother-daughter duo turned to Facebook to stay in touch.

      When Alice recently suffered a broken foot, Valerie used Facebook to check in on her mother, remind her of upcoming doctors appointments and discuss the results of her lab tests. She also was able to connect with Alice's neighbors in Arizona, important contacts in case an emergency should ever arise. "It's a comfort knowing someone is nearby," Valerie said.
      Alice's profile picture.

      Of course, Valerie also uses Facebook to connect her mother with two very important family members—Valerie's two sons. Due to the long distance separating them, Alice does not get to see her grandchildren in person very often. Now through photos and videos, she has the opportunity to watch them grow.

      "Facebook is giving us an opportunity to share across thousands of miles," explained Valerie.

      Valerie also keeps the boys updated on their grandmother's activities, and the kids recently got a kick out of Alice's profile picture (shown to the right).

      Valerie even posted a video of her son's entry at a music competition, and marveled that "Alice was able to see the video just minutes after the show!"


      Sara is an intern on Facebook's communications team.
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    • by Olivia Gorvy on Friday, May 7, 2010 at 12:57pm
      Whether they're feeding fish on Happy Aquarium or checking up on their kids at college, moms everywhere are taking advantage of the various Facebook features that allow them to stay connected to their families and friends.

      We at Facebook couldn't be more excited to have our own mothers be some of our most enthusiastic and active supporters. But as everyone who has a mom on Facebook knows, their messages and postings can lead to some comical interactions. As a tribute to all of the moms who have wholeheartedly embraced Facebook and in honor... of Mother's Day being celebrated in dozens of countries this Sunday, we wanted to highlight some of the more amusing stories of sharing—and, sometimes, oversharing—between Facebook employees and their moms.


      Parenting from Afar


      My own mom was hesitant to join Facebook a few years ago because she figured that it wouldn't offer her any sort of utility. Little did she know that Facebook would give her the opportunity to keep a watchful eye on her two 20-something children who both live across the country.

      My mom, wanting to see what I'd been doing recently, was browsing through my photos and stumbled upon one of me in a large group. She decided to add a comment: "Olive! You look so skinny!"
      Olivia with her mom, Judith.

      She didn't realize that all 12 others tagged in the photo would be able to view the comment, and that all of them were various coworkers, superiors and clients who had attended a convention with me.

      Keeping tabs on my weight is just one of the ways that my mom uses Facebook to parent from afar. Growing up, my younger brother and I were taught that expletives were unseemly and shouldn't be uttered. The other day my brother posted a status update emphasizing how livid he was about one of his favorite sports teams losing a game. My mom, while unable to wash his mouth out with soap, reprimanded him with a status comment urging him to, "Watch your language, David!"

      Blaise DiPersia, a Facebook designer, is known throughout the office for having quite an extraordinary beard. His mom had been browsing through photos of him, when she decided that Blaise's famed beard was getting a bit unruly. Because of his busy schedule, she figured that the only way she'd be able to get in touch with him would be on Facebook.

      So she updated her status: "Blaiser, you are sporting some serious beard fro… might be time for a trim soon. Just saying!" Now Blaise is better known for a trim mustache.


      Motherly Matchmaking


      Brion with his mother, Cheryl.
      Brion Spensieri, a member of the Facebook Platform operations team, has a very close relationship with his mom. He typically tells his mother when he has a special someone in his life, so one day he was chatting with his mom when he mentioned the name of a girl he had just started seeing.

      Around the same time, Brion's mom signed up for Facebook and was eagerly sending friend requests to many of Brion's childhood friends. Her friending didn't bother him—at first. Then, a few nights after talking to his mom, Brion was on a date with his latest love interest when her phone started vibrating with one Facebook notification after the other.

      Not only had the young lady just received a friend request from Brion's mom, but minutes after accepting, she also got a slew of Wall postings on her profile sharing scanned photos of baby Brion.


      LOL is So Last Year


      Many of us assume that our moms don't keep tabs on the latest celebrity gossip or spout new digital slang. A few of our Facebook employees discovered just how wrong we can be.

      Ashoke Chakrabarti and Sasha Rosse, two Facebook user operations specialists, have a playful rapport with one another on Facebook. Ashoke recently posted the following on Sasha's Wall: "Zac Efron told me you aren't cool. And then he made out with your mom."

      Unbeknown to Ashoke, Sasha's mom is an active Facebooker, saw the post on her daughter's Wall and snarkily retorted to the Wall post with: "Eh, he's not my type."

      One of our account managers, Pete Marler, assumed that his mom didn't even know what "BRB" stood for. (It's online slang for "Be Right Back.") Turns out she is quite adept at speaking in colloquial lingo, using one of the more nuanced Internet acronyms in one of her recent status updates: "Just cooked Boef Bourgogne. NBD."

      That's "No Big Deal," for those of you not as hip to the lingo as Mrs. Marler.

      We're thankful that Facebook gives us the opportunity to stay in touch with our moms—when time zones and texting prove to be hurdles. We don't even mind that Facebook helps moms to do borderline embarrassing things to their kids, because we know it's all done out of love. After all, as more of our grandmothers sign up for Facebook our moms will understand what we're going through.


      Olivia, an analyst on the Facebook Platform operations team, wishes her mom, Judith, a Happy Mother's Day and hopes she writes an embarrassing comment on this blog post.
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    • Topics: Holidays, Parents
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    • by Lisa Zhang on Wednesday, May 5, 2010 at 10:25pm
      We're bringing the Facebook Gross National Happiness index to 18 additional countries today, including Germany, India and Spain. As before, we analyzed the use of positive and negative words in status updates to estimate the happiness of people on Facebook in each of the countries.

      We chose the countries based on those with the highest volumes of status updates in one of the languages that we currently support: English, Dutch, German, Italian and Spanish. This is because we need a large number of status updates in order to build a model that... is not easily affected by random variations in word usage. Our methodology also requires us to have reliable, validated dictionaries of positive and negative words in the languages we analyze, which is why we do not yet support all languages.

      We found that a country's happiness score is representative of the country's culture and experience on a particular day. Besides popular holidays like Christmas and New Year's Day, we see a spike in Spain's happiness index corresponding to Saint Jordi's day in Apri. In India, Holi in March and its Independence Day in August also lead to peaks, as do big sports victories in many of the countries. In the United States, we see similar spikes every Super Bowl.

      Sports also can lead to some of the lowest days in the happiness index. Ireland's score drops on Nov 18, 2009, when FIFA awarded a controversial win to France over Ireland in the World Cup playoffs. Similarly, Germany's happiness level dips on Nov 10, 2009, when the goalie Robert Enke committed suicide.

      Unsurprisingly, disasters have a dramatic effect on happiness levels. We see a large dip in India's index on Nov. 27, 2008, the day of the Mumbai terrorist attack. We also notice a huge drop in Chile's index, corresponding to the tragic earthquake on Feb. 27, 2010. Chile's happiness index has still not fully recovered. When another earthquake of a magnitude 6.3 hit central Italy on April 6, 2009, its happiness score dropped, as did Mexico's index between April 24-29, 2009, during the H1N1 flu outbreak and an earthquake.

      Check out the graph yourself and see if you can find a significant day in your country.

      Cultural differences also play a role in people's weekly happiness cycles and how they celebrate holidays. South Africans are happier on Fridays than Saturdays, a weekly cycle different from that of other countries. In several countries such as Spain and Germany, people are more festive on Christmas Eve than on Christmas Day. One week later, Singaporeans are happier on New Year's Day than New Year's Eve.


      Measuring Happiness over Time


      Because each country is analyzed separately to reduce effects due to language differences, we cannot directly compare one country's Gross National Happiness to another country's. However, we can compare how the indices of different countries are changing: We can determine whether people on Facebook in specific countries are becoming more or less happy over time. We examined these trends from September 2008 through the present. The results, as well as all the countries with Gross National Happiness indices, are shown below.



      Some countries like the U.S. and Canada are seeing increases in both positivity and decreases in negativity. Other countries like India see decreases in negativity, but changes in positivity are not statistically significant. We see an increase in both positivity and negativity in Spain and almost all Spanish-speaking countries. Singaporeans and South Africans, on the other hand, are decreasing their use of emotional words overall.

      As always, no one at Facebook reads status updates to conduct this analysis. Instead, computers do the calculations after all personally identifiable information is removed.


      Lisa, an intern on Facebook's data team, is now back at the University of Waterloo improving Canadian happiness.
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    • by Richard Allan on Wednesday, May 5, 2010 at 12:22am
      With just a day left before the closely watched general election in Britain, Nick Clegg of the Liberal Democrats was the winner of a mock election held on Facebook, with 42 percent of the vote. David Cameron of the Conservative Party came second with 31 percent, while Gordon Brown of the Labour Party finished in third with 27 percent.

      A total of 463,000 votes were cast in a home page polling ad displayed to people in the UK who visited Facebook over the bank holiday. The result was not intended to represent the voting population of the UK, but... be a snapshot of the opinions of those who responded.

      The mock election was just one in a series of UK election activities happening for the first time on Facebook. At the time of the last British election in 2005, Facebook wasn't available to most people in the UK, while other social networking sites and services were in their infancy.

      In 2010, however, Facebook has more people in the UK using it than the total number of votes cast in the last general election. In recent weeks one question has been asked by almost everybody in Britain: What would the impact of the online world be on the political views of the British public?

      We'll soon find out how closely the Facebook mock election matches the real one, but since the election was called on April 6, we already have seen people in the UK and around the world flock to Facebook and other sites to get informed, share their opinions and even rate the candidates' debate performances.

      To help people join the debate, we launched Democracy UK on Facebook. This Page, which has more than 160,000 people connected to it, has posted a constant stream of serious and light-hearted news and discussion, including question-and-answer sessions with notable journalists providing a range of opinions. Democracy UK also hosted two applications—VoteMatch and My Vote Advisor—to help people determine which party and policies they might most closely align with.


      Rating the Debates


      While televised debates between political candidates are commonplace elsewhere in the world, this year saw Britain's first experience of them. The TV debates were an historic moment. More than 80,000 people logged on to use ITV's Livestream, which enabled people to post updates alongside the live online streaming of the debate on the ITV website, while thousands of additional people did the same on the Sky News website.

      UK broadcasters, though, had restrictions on the type of audience reaction they could show during debates. So we gave people an opportunity on the Democracy UK on Facebook Page to interact with each other and discuss the debates while also giving real-time feedback on the performance of the party leaders. Through the Rate the Debate application, people could participate in a real time "dial test," clicking on a moving dial to indicate their feelings about what was being said at that moment in time and seeing aggregated results (as shown below).



      In addition, in partnership with YouTube, Facebook crowdsourced questions from potential voters that were then put to Gordon Brown, David Cameron and Nick Clegg. Questions were sourced using an application hosted at Democracy UK on Facebook and on YouTube's dedicated election channel.

      The result? Party leaders answered the most popular questions based on more than 180,000 votes on the more than 5,300 questions submitted. See the answers by clicking the "Digital Debate" tab on Democracy UK.



      Getting Out the Vote


      In Britain voters had to be registered by April 20. Research suggested that about 3.5 million people who were eligible to vote in England and Wales were not registered. In response, Facebook and the Electoral Commission worked together to create a new application, enabling the 23 million people using Facebook in the UK to download a personalised voter registration form. The effort increased voter registrations by thousands in a matter of days.

      Whether you're in the UK or not, you can follow tomorrow's election by liking the Democracy UK on Facebook Page for more updates and joining future election debates for your country.


      Richard, Facebook's director of policy in Europe, is a recovering politician.
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    • by Devin Naquin on Saturday, May 1, 2010 at 9:20am
      Some events in life are spontaneous—such as catching a movie, meeting a friend for dinner or taking an impromptu day trip. So today, we're making it easier to let your friends know about those last-minute plans in our new version of Facebook Events.

      You can now create an event directly from the "Events" box on your home page with one step. Just start typing your event into the "What are you planning?" field on the right-hand column of your home page. A form will open. Add a time and place, and you'll be ready to share your plans with your... friends.



      You can also create events by going to your Events dashboard in the left-hand menu. Once you're there, click the "+Create an Event" button and fill out each field. This more-detailed creation form is useful for more formal events or those you're planning further in advance.



      With this update to Facebook Events, we've streamlined the number of options to make it faster and simpler to share your plans. For example, for all events you create, the people you invite will be able to post messages, photos, videos and links on the event's Wall.

      You can also choose between two types of events: a public event, available for anyone to RSVP and attend, and a private event. Private events will only be visible to people who have been invited, and only invited people can see the event in their News Feed.

      Events created before this launch will maintain all of their settings. Going forward, all new events you create will follow this new format.


      Devin Naquin, a Facebook engineer, is planning to go skydiving this weekend.
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    • Topics: Events
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    • by Oscar Raymundo on Friday, April 30, 2010 at 3:59pm
      The following is part of our "Your Stories" series on different ways Facebook is used across the world. If you have a story you'd like to share with us, please submit it here.


      The last days Abdi Mohamed lived in his homeland of Somalia were spent in fear. Weeks earlier, in 1991, civil war had broken out across the African country, bringing violence to his doorstep.

      "The situation was bad," Abdi recalled. "I escaped with my dear life after the warring militia looted everything I owned."

      Searching for safety, Abdi traveled for days through... what the U.N. deems one of the most dangerous regions in the world. He arrived at the Kenyan border, where a branch of the Office of the United Nations High Commissioner for Refugees (UNHCR) soon transferred him to the Hagadera refugee camp in Northern Kenya.
      Refugees fleeing to Hagadera.

      At Hagadera, now home to 135,000 refugees, Abdi began working for CARE International, one of the more than 20 world relief organizations there. He started as an elementary school teacher, then became a store clerk distributing food.

      Because of his work, Abdi was one of the lucky few to have an Internet connection in a part of the world where coverage is rare. He became a crucial link between refugees in the camp and those who had left.

      "People who had left were always sending me e-mails asking me to update them on what was going on," Abdi said. "Once out, it's difficult to keep in touch with the people back in the camp."

      Abdi turned to Facebook in 2008 to help him reach out and connect Somali refugees from all over the world who had spent time at Hagadera. He created the Facebook group "HAGADARIANS ON FACEBOOK," which has grown to 400 members.

      When the group began, only a few of the refugees were aware of Facebook. But once they heard about the group, they flocked to Abdi for help in opening an account so they too could connect with current and former refugees around the world.

      "It became the best forum to keep in touch considering the prohibitive prices they used to pay for calling their friends from the refugee camp," Abdi said.

      "HAGADARIANS ON FACEBOOK" has become the place to get the latest news and updates on the refugee camp –from how the camp observed World Refugee Day to a Human Rights Watch report on police abuse of refugees in Kenya. With a simple Wall post or comment, group members can share their news or join a discussion.



      The discussion board is particularly active. Current and past residents discuss topics such as relief efforts, life in the refugee camp, resettlement in a third country and ways in which peace may be restored to their respective homelands.

      For his part, Abdi, who left the camp last year to attend university in Canada, is focused on attracting more former Hagaderian refugees now living around the world. His goal is to form an international coalition, powered by social media, to raise awareness about issues such as the poor living conditions in the camp and the exploitation of refugee labor.

      He already has noticed a member-driven effort spring up in recent months—a proposal for raising funds to deliver school supplies to a refugee-funded school in Hagadera. While logistics made that plan too difficult to complete, Abdi remains hopeful.

      "The will is there," Abdi said of the group's members. "I am optimistic that we can at least do something to give back to the community."


      Oscar, a San Francisco-based freelance writer and contributor to the Facebook Blog, remembers the day in elementary school he first learned about the U.N.
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    • Topics: Your Stories
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    • by Emily Einhorn Liebert on Wednesday, April 28, 2010 at 1:54pm
      The following is the third in a series of excerpts we're publishing from the new book "Facebook Fairytales: Modern-Day Miracles to Inspire the Human Spirit." This chapter tells the story of how one couple's struggle to have a baby led to an adoption facilitated through Facebook.


      It was only three weeks after Melissa Segal had moved to Washington, D.C., in August 2001, that she met Seth Edlavitch at a barbecue for a local volunteer organization. Four years later they were married. And shortly after that, the couple began pursuing their mutual... dream of starting a family.

      Given that they were in their mid-thirties, Melissa and Seth made the decision early on to try to conceive naturally, but agreed that if it wasn't working after a few months, they'd seek out a fertility specialist. Melissa's proverbial biological clock was ticking, and since they wanted more than one child, they knew time was of the essence.

      Six months passed, with Melissa tracking her ovulation cycle religiously, but the outcome was never positive.

      "It'll be fine, "Seth assured her. "It'll happen for us eventually. "

      But Melissa wasn't convinced. "Every time it doesn't work, I'm devastated," she explained. "And I don't want to continue to endure the disappointment month after month."

      Seth understood. After all, he acknowledged, it wasn't his body.

      So, in January 2006, eager to expedite the process, Melissa made a call to the fertility center. And, after a thorough evaluation, the couple was told that while Melissa's tests were all normal, there was an issue on Seth's end, making in vitro fertilization (IVF) their only feasible option.

      Melissa and Seth were undaunted. Their goal was to become pregnant, and even though it meant a succession of procedures and shots for Melissa, often administered by Seth, they were ready to tackle the process together.

      Fortunately, everything went smoothly. Melissa stimulated above average from the hormones, fourteen eggs were retrieved, five of them fertilized into perfect embryos, and two were transferred into Melissa's uterus. All they had to do was wait a couple of weeks for the good news.

      About two weeks after the transfer, the call came in from the nurse at their doctor's office. Melissa, a teacher, sat at the front desk at her school, with the landline on speaker and Seth on her cell phone.

      "Congratulations! You're going to be parents!" the nurse announced.

      Everything was finally coming together for Seth and Melissa.

      Over the course of the following weeks, all of Melissa's tests indicated normal progress, and when it was finally time for the ultrasound, they were both beyond excited. As Melissa lay on the examining table, the doctor probed her stomach.

      "There are two heartbeats, "he said. But then he cautioned,

      "One is strong and the other is faint. Chances are you'll have one healthy baby. "

      How could they argue with that? One healthy baby was all they'd wanted.

      Another week passed, and Melissa and Seth headed back to the doctor for ultrasound number two. This time, as the doctor leaned in to look at the screen, his eyes widened and he whispered something inaudible to the technician. Melissa and Seth's hearts raced in unison. Was there something wrong with the baby?

      "Wow! You're having identical twins," the doctor declared. "And there is still another heartbeat there, as well." Three babies!

      "There better not be four the next time we come in," Seth joked, though he was confounded more than anything. Two he could handle. Three at one time—he wasn't so sure.

      But by the third ultrasound, the other embryo had reabsorbed, and Seth and Melissa were simply thrilled to be carrying identical twins with strong, healthy heartbeats. Life was good.

      And it continued to be good, despite some routine bleeding and a trip to the emergency room, which confirmed that not only were the twins doing well, but that Melissa was carrying two boys!

      At twenty weeks, Melissa was waddling around her classroom—measuring, looking, and feeling seven months along—unaccustomed to any extra weight on her five-foot two frame. It was a Tuesday, and, just like any other day, she made her way around the room, tidying up after her students. As she continued her cleaning, suddenly there was pain—intense pain in her stomach and back, followed by a trip to the doctor.

      "The heartbeats are fine," he confirmed. "Your back probably hurts because you're so big."

      Melissa breathed a sigh of relief.

      Two days later, though, she had another scare when her mucus plug came out.

      "Normal," the doctor reassured via telephone. "If you want to come in, you can, although there's nothing to be worried about."

      But Melissa wasn't taking any chances, and on Friday of that week—to set her mind at ease for the upcoming weekend—she visited the doctor's office once again to make sure everything was still moving along as planned.

      "The heartbeats sound good," the physician on call encouraged her. "Let me just do a quick internal exam, and then you'll be on your way."

      As Melissa waited, pleased to be doing anything positive for her babies-to-be, she let her mind wander to the happy times she and Seth would spend with their two sons. But her daydream was quickly interrupted.

      "Crap," the doctor said, as a dark shadow cast over his face. "You're two centimeters dilated and eighty to ninety percent effaced. You are in labor. You have to go right to the hospital."

      In a panic, Melissa called Seth. He was an hour away and it was raining heavily outside. Melissa's friend would have to pick her up and take her to the hospital, they decided, and Seth would meet them there.

      At the hospital, medicine was immediately administered to stop Melissa's contractions, but it was too late. She was going into premature labor and the babies would not survive.

      "How are you going to get them out?" Melissa cried, overwhelmed with alarm.

      "You're going to have to deliver them," the nurse told her. "I'm so sorry."

      Besieged by fear and in a haze of confusion and sorrow, Melissa had no choice but to deliver two beautiful baby boys, whose lungs were not developed enough for them to live.

      And by three-thirty in the morning, it was finally over. Exhausted and grief-stricken, Melissa was wheeled to her room, where Seth climbed into bed with her so they could finally cry together, alone at last.

      Holding Melissa in his arms, Seth said, "This was horrible, but we're going to get through this. In a year from now you will be pregnant again."

      It was the end of their pregnancy, but not the end of their desire for a family.

      With Melissa's uterus 80 percent scarred, they knew they had a tough battle ahead, but they weren't intimidated. And exactly one year after their initial IVF cycle, they started the process again.

      For some reason, though, Melissa no longer responded to the hormones, and it took three attempts to get just two good embryos, which they transferred. The unfortunate result was a chemical pregnancy—essentially a false positive. They tried one more time, to no avail.

      Perhaps it's my body, Melissa reasoned. And so they decided to take a nontraditional route. Melissa's sister, a physician, offered to be their surrogate and carry the baby for them. It wasn't your run-of-the-mill approach, they knew, but Seth and Melissa were willing to try just about anything. Melissa's sister would be implanted, as would Melissa. It was a possibility that they could be carrying Melissa and Seth's children at the very same time.

      But disappointment reared its ugly head again when it didn't work for either of them. And one more go of it—with Melissa's sister as the sole carrier—didn't produce either.

      It was the summer of 2008. Seth and Melissa had ridden a two-year-long roller coaster with nothing to show for it, and their spirits were down.

      "All I want is to be pregnant," Melissa told Seth repeatedly.

      "What you really want is to start a family," he pointed out. Melissa agreed with Seth, and they mutually decided to explore adoption.

      Neither of them knew much about it, but they were focused on doing something, anything, to make their dream of having a baby come true. So they attended a seminar, researched independent versus agency adoption, and settled on pursuing a combination of both—placing ads and sending applications to two agencies they felt comfortable with.

      By August of 2008, Seth and Melissa were home study–approved, and spreading the word to everyone they knew. They created a blog with a short blurb about who they were and what their life was like, and sent it around to friends and family. Seth also created a flyer that Melissa passed along to her colleagues at school and posted at their synagogue. And, while they got lovely responses— others sharing their similar experiences—there weren't any leads on adopting a baby.

      Shortly after the Thanksgiving holiday, Seth was tooling around on the computer late one night when a lightbulb went off: What if I post the flyer on Facebook? Seth had been a member for a few months and was slowly building connections. He'd heard of the social networking site's viral effect, and decided it certainly couldn't hurt. But he also knew it wasn't possible to post documents on Facebook, so he expertly converted the file to a PDF and then a JPEG, so he could save it as a picture.

      "I put our adoption flyer up on Facebook," he informed Melissa the following day.

      "Great!" she replied. "The more people who know we're looking, the better."

      Two days later, Seth's friend, John, asked if he could post the flyer to his page.

      And, in early December, Seth received a call from John's friend, Jenny, a woman from high school who he hadn't spoken to in twenty years. She explained that she had a construction company nearby, and that Lisa, the wife of one of her employees, was eight or nine months pregnant. They already had three kids, and she knew they didn't have a plan for the baby.

      A few days later, Jenny called Seth at work. She said, "Lisa would like to talk to you, but she's too nervous to call. Could you call her?"

      "Absolutely!" Seth said, trying not to set his hopes too high.

      And that night, beset with frenetic anticipation, Melissa and Seth called Lisa—the woman who could possibly make their dreams come true.

      "I'm really nervous," Melissa started.

      "So am I," Lisa replied.

      Melissa and Seth then told Lisa everything she needed to know about them, and the three decided to meet the following afternoon at a little Starbucks in the Giant supermarket near Lisa's work.

      It had been a sleepless night for Melissa and Seth, who sat chatting nervously the next day, awaiting Lisa's arrival. She was right on time, and after awkward introductions and small talk about their shared obsession with Top Chef, serious discussions began. They covered Lisa's health habits, family medical history, and her reason for placing the child for adoption—for financial reasons, and the fact that Lisa and her husband weren't prepared to start over with a fourth baby. Lisa even showed Melissa and Seth pictures of her three kids, who were happy and healthy.

      When they were finally ready to part ways, Melissa said, "It was so wonderful to meet you. Seth and I definitely want to talk about things. I'm sure you and your husband do as well. "And then she asked nervously, "Would it be possible for us to call you tomorrow?"

      "You can call me later tonight, if you'd like," Lisa offered, smiling warmly.

      Melissa and Seth smiled back. Something just felt right about this woman.

      When they spoke later that evening, it was decided. Both parties wanted to move forward. In a matter of weeks, Melissa and Seth would have a brand-new baby!

      And on December 30, 2008, the day before Seth's birthday, Noah Benjamin was welcomed into the world, with Melissa and Seth in the delivery room by Lisa and her husband's side. Two days later, on January 1, Seth and Melissa finally brought their baby home.

      "It was so poetic starting the New Year with our new son, "Melissa reflects. "Noah means 'rest,' and we feel like after this long journey, we can finally do just that."


      Emily, the author of "Facebook Fairytales," continues to share inspirational stories on the book's Facebook Page.


      Tip: Share your stories here with us about interesting and inspiring ways you use Facebook.
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    • by Maxim Weinstein on Tuesday, April 27, 2010 at 8:36am
      Maxim Weinstein is the executive director of StopBadware, a non-profit organization, based in Cambridge, Mass., that works with partners and individuals to fight computer viruses, spyware and other badware. We asked Maxim to discuss ways that people can fight malicious software and raise awareness of its impact.


      Badware is software that fundamentally disregards your choice about how your computer or network connection will be used. Whether it comes in the form of a malicious password stealer, a fake anti-virus program or a program that "...forgets" to tell you it's installing an extra toolbar in your browser, badware is an abuse of the trust that all of us place in computing devices and the Internet.

      At StopBadware, we believe that people and organizations working together can create the attitudes, behaviors, and policies necessary to regain control of our computers from the purveyors of badware. It's time that we, the Internet community, take a stand and say, "Enough! It's time to fight back!"

      But how do we fight back against badware? We need to take the following steps:

      1. Help people understand just how serious the threat really is and how big a role individuals can play in minimizing that threat.

      2. Arm people with the knowledge they need to protect themselves, their computers, and their websites from becoming part of the problem.

      3. Cultivate a community of people working together to define and advocate for those new attitudes, behaviors and policies that, collectively, will keep badware at bay.

      To help us achieve the first step and get a jump on the next two, we have launched StopBadware Stories, a project to collect and share stories about the effects of badware on real people.

      We're asking you to answer, through text, images and/or video, one simple question: How has badware affected your life? Some stories may be funny, others might be deeply moving, and still others may leave us scratching our heads. Collectively, these stories will send the clear message that badware is not just a technology issue, but also a real human problem that requires society's attention.

      Of course, all these stories won't do any good just sitting in a database on our server. To be effective, the stories need to be shared. This is why StopBadware Stories will allow the public to vote on, comment on, and share through Facebook and other social networks their favorite—or least favorite—stories. (To share a story via Facebook, just click the blue-and-white "F" icon underneath "Share this story" on the StopBadware Stories site.) It is also why we are asking people who submit stories to agree to a Creative Commons license that allows anyone to reuse, redistribute or remix those stories for non-commercial use, as long as the author is credited.

      StopBadware Stories is an exciting project, but we can't do it alone. We hope that you will participate, whether by telling your own story, sharing the stories of others or simply spreading the word about the project. If you'd like to learn about other ways that you can become involved in the fight against badware, see StopBadware's Get Involved page. You can also like StopBadware on Facebook for further updates.


      Maxim dreams of a day when organizations like StopBadware are no longer needed.
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    • by Austin Haugen on Monday, April 26, 2010 at 11:17am
      We've had an amazing response to our announcements from last week as more and more people engage with social and personalized experiences on other websites and services. We've also heard many questions and wanted to answer the most common ones here to explain in more detail how a new set of tools—called social plugins—work.

      Using social plugins, websites everywhere can give you more ways to experience the web with your friends—from letting you form connections on these sites with your favorite movies or restaurants to showing you the most... popular content based on what is being shared among your friends. Rather than seeing popular stories, products or reviews from people you don't know, you'll now see content that matters to you the most—from your friends—prominently displayed.

      These new plugins, introduced on more than 75 sites and services last week, offer you the same control over what you can see and what you can share as you already have on Facebook. Our highest priority is to keep and build the trust of the more than 400 million people who use our service every month. To do so, we've developed powerful tools to give people control over what information they want to share, when they want to share it and with whom.

      For more information on some of the websites currently using social plugins, visit the Facebook Platform showcase. Answers to more questions are also available in our site tour and Help Center.


      What are social plugins?


      Social plugins are simple tools that can be "dropped" into any website to provide people with personalized and social experiences. As we announced previously, you will start noticing these new tools on other websites in a few different formats:
      • "Like" or "Recommend" buttons: Click to publicly share and connect with content you find interesting.




      • Activity Feed: What your friends are liking, commenting on or sharing on a site.




      • Recommendations: Most liked content among your friends on a site.




      How do the plugins work?


      While these buttons and boxes appear on other websites, the content populating them comes directly from Facebook. The plugins were designed so that the website you are visiting receives none of this information. These plugins should be seen as an extension of Facebook.

      You only see a personalized experience with your friends if you are logged into your Facebook account. If you are not already logged in, you will be prompted to log in to Facebook before you can use a plugin on another site.

      At a technical level, social plugins work when external websites put an iframe from Facebook.com on their site—as if they were agreeing to give Facebook some real estate on their website. If you are logged into Facebook, the Facebook iframe can recognize you and show personalized content within the plugin as if the visitor were on Facebook.com directly. Even though the iframe is not on Facebook, it is designed with all the privacy protections as if it were.


      What information about me does Facebook share with the websites hosting social plugins?


      None of your information—your name or profile information, what you like, who your friends are, what they have liked, what they recommend—is shared with the sites you visit with a plugin. Because they have given Facebook this "real estate" on their sites, they do not receive or interact with the information that is contained or transmitted there. Similarly, no personal information about your actions is provided to advertisers on Facebook.com or on the other site.


      How do I recognize a Facebook social plugin on another site?


      You'll recognize them by the branding in the footer that resembles similar features on Facebook—the "f" icon is next to the phrase, "Facebook social plugin." The phrase is a hyperlink to a landing page describing the product.


      What am I sharing when I click a Like or Recommend button on external websites?


      The Like and Recommend buttons on other sites work in a similar way to the "Share" buttons from Facebook and other services that you've likely seen on the web for years. These buttons enable you to publicly express your interest in some piece of content with a simple action, similar to how you might rate a restaurant or movie on a site today. Nothing happens unless you choose to click the buttons, and you must be logged into Facebook before you can use them.

      When you click "Like" or "Recommend," the button turns darker to indicate that you like or recommend something and are making a public connection to it. Back on Facebook, a story will post to your profile and may appear in your friends' News Feeds in the same way as if you had liked something on Facebook. You can click "Like" again if you wish to remove the like.

      Your likes and recommendations also may appear to your friends on the website where you clicked the button and elsewhere through other Facebook social plugins appearing on websites—such as Activity Feed or Recommendations. Some sites may also give you the option to add a comment when you like or recommend something.

      In some cases, when you create a connection to a real-world entity, such as a book, movie or athlete, your likes and recommendations become a part of your profile in the same way as the connections you make with Pages on Facebook. They will appear in your "Likes and Interests" section of your profile, and you may receive updates from that connection in News Feed.

      For more examples of how the Like buttons and other social plugins work on different sites, read our previous blog post.


      Will people beyond my friends see what I like or recommend?


      Yes, you should consider the likes and recommendations you choose to make to be public information, much like when you comment or write a review on any website today or connect with a public Facebook Page. Based on feedback we've received, though, we are updating the social plugins we announced last week—Like, Activity Feed and Recommendations—to only display your friends' names and profile pictures and to show the likes and recommendations from people who aren't your friends in an aggregated format ("10 people like this").

      When a like makes a connection in your profile, you can control who can see that in your Facebook profile by editing your "Friends, Tags and Connections" settings on your Privacy Settings page. Remember that even if you limit the visibility of a connection, it remains as public information and may appear in other places on Facebook.com or be accessed by applications and websites.

      Depending on the connection you made, you can remove a connection completely either by going to the "Info" tab of your profile and editing your "Likes and Interests," or by returning to the web page where you liked something and unliking it.


      Why do some of the things I like from other websites appear in my "Likes and Interests" section of my profile, while others don't?


      Social plugins are a common set of tools from Facebook to bring social and personalized experiences to other websites you visit. However, each website may choose to implement them in different ways.

      In some cases, your likes and recommendations become a part of your profile in the "Info" tab in the same way as the connections you make with Pages on Facebook. This occurs when you like or recommend a real-world entity, such as a book, movie or athlete, where it makes more sense to form a lasting relationship.


      Why do I see some of my friends' names and thumbnails of their profile pictures on other sites?


      Social plugins personalize your experience on others sites based on your Facebook friends. When one of your friends has chosen to like or recommend something on a site and you are logged into Facebook, you may see that fact appear along with a small thumbnail of your friend's profile picture.



      This is personalized just for you. Every Facebook user who comes to a site will have a different, personalized experience based on who they are friends with on Facebook. This is similar to how your home page on Facebook.com works, where you see a News Feed unique to your network of friends.


      Are there any new privacy controls for social plugins?


      These new features follow the same privacy settings as those we already had in place on Facebook. For example, you can control how information is shared on Facebook.com on your Privacy Settings page under "Posts by Me," and you can change which connections are visible on your profile under "Things I Like." For both, you can set controls to "Everyone," "Friends and Networks," "Friends of Friends," "Only Friends," or "Customize" to use Friend Lists or to include or exclude specific people.

      Remember that, even if you change your settings for what is shared or shown on Facebook, likes and recommendations made on other sites become publicly available information, similar to a public comment on a website. Only click the Like or Recommend buttons if you want to share your likes and recommendations publicly.


      How is this different from the "Log in with Facebook" or "Connect" features I see across the Web?


      If you want to interact more deeply with a website, on some sites you'll see ways to login or sign in to that site using your Facebook information. This capability has been available since July 2008 and was previously called Facebook Connect. It provides you with ways to share your information with other websites and find your friends. In these cases, you are establishing a relationship directly with these websites and sharing your information with them after you choose to sign in; this includes your data from social plugins.


      Why does a blue bar appear on some sites telling me it's being personalized by Facebook?


      Separate from our social plugins, we have established a small pilot program with an exclusive set of partners—Microsoft Docs.com, Pandora and Yelp—to offer personalized experiences as soon as you visit those services. These partners have been given access to public information on Facebook—such as names, friend lists and interests and likes—to personalize your experience when you're logged into Facebook and visit their sites.

      When you first visit any of these three partner sites while logged into Facebook, you'll see a blue bar appear at the top of the site letting you know that your experience is being personalized. You can learn more about it, remove the personalized experience or click "x" to remove the bar. If you don't want your experience personalized on this limited number of sites, you can opt out by going to "Application and Websites" on your Privacy Settings page and editing the "Instant Personalization" setting.



      These partners were carefully chosen, reviewed and are contractually required to respect people's privacy preferences. Additionally, they are required to provide an easy and prominent method for opting out directly from their website and to delete data if people choose to opt out.

      We hope you'll give these new social and personalized experiences a try to see what's possible when you're friends are with you on the web.


      Austin, a Facebook product manager, is helping you bring your friends with you around the web.
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